Kiwi Access Helpdesk Hours
Our Helpdesk is open Monday to Friday 10 am - 3 pm (Excluding Public Holidays) on 04 381 9937 or info@kiwiaccess.co.nz.
Kiwi Access Form Update
The Kiwi Access Card Application form has updated from the 1st of May 2022. Old application forms dated before the 1st of May 2022 will continue to be accepted until 31st of May 2022, after which you will need to complete a new application form.
The Kiwi Access Card has changed in price to $60 from the 1st of May 2022.
For more information, read the new Terms and Conditions in the FAQs
Application delays
Unfortunately, due to the growing numbers of Omicron in Aotearoa and having to follow social distancing guidelines NZ Post is now experiencing delays with deliveries. They will get your courier item to you as soon as they can, but it may be delayed.
If you have been waiting for your card for more than 10-15 working days please contact us between 10 am - 3 pm Monday to Friday on 04 381 9937 or on our email info@kiwiaccess.co.nz.
Red Traffic Light & Kiwi Access Card Applications
Kiwi Access card applications are being processed but we are experiencing delays due to the volume of mail and courier parcels in distribution.
We understand that most AA centres and some NZ Post Shops are open but we encourage you to check out which of these stores are open through the NZ Post Locator, filtered by “Pay a Bill & ID Applications" to show only Post centres that have Kiwi Access. Click here to search
The Kiwi Access Card is an Evidence of Age Document in New Zealand
The Kiwi Access Card, previously known as the 18+ Card, is a Government recognised form of photographic ID and evidence of age card.
Managed by Hospitality New Zealand, the Kiwi Access Card makes access to goods and services easier for everyone in New Zealand. An alternative to a Drivers Licence or Passport, the Kiwi Access Card is valid for 10 years and is $60 including GST. It is available to both NZ nationals and international visitors.
Pick up the application from at a participating NZ Post or an AA Centre across New Zealand or download the form below.
