Kiwi Access Card

Your Evidence of Age Document In New Zealand

Kiwi Access Helpdesk Hours

Our Helpdesk is open Monday to Friday 10 am - 3 pm (Excluding Public Holidays) on 04 381 9937 or

Kiwi Access Form Update

The Kiwi Access Card Application form has updated from the 1st of May 2022. Old application forms dated before the 1st of May 2022 will continue to be accepted until 31st of May 2022, after which you will need to complete a new application form.
The Kiwi Access Card has changed in price to $60 from the 1st of May 2022.
For more information, read the new Terms and Conditions in the FAQs

Application delays

Unfortunately, due to the growing numbers of Omicron in Aotearoa and having to follow social distancing guidelines NZ Post is now experiencing delays with deliveries. They will get your courier item to you as soon as they can, but it may be delayed.

If you have been waiting for your card for more than 10-15 working days please contact us between 10 am - 3 pm Monday to Friday on 04 381 9937 or on our email

Red Traffic Light & Kiwi Access Card Applications

Kiwi Access card applications are being processed but we are experiencing delays due to the volume of mail and courier parcels in distribution.

We understand that most AA centres and some NZ Post Shops are open but we encourage you to check out which of these stores are open through the NZ Post Locator, filtered by “Pay a Bill & ID Applications" to show only Post centres that have Kiwi Access. Click here to search

The Kiwi Access Card is an Evidence of Age Document in New Zealand

The Kiwi Access Card, previously known as the 18+ Card, is a Government recognised form of photographic ID and evidence of age card.

Managed by Hospitality New Zealand, the Kiwi Access Card makes access to goods and services easier for everyone in New Zealand. An alternative to a Drivers Licence or Passport, the Kiwi Access Card is valid for 10 years and is $60 including GST. It is available to both NZ nationals and international visitors.

Pick up the application from at a participating NZ Post or an AA Centre across New Zealand or download the form below.


What do I need to complete this application?

  • Two (2) identical recent passport sized colour photos of yourself.
  • Proof of the address you want your card delivered to.
  • Photo ID to prove who you are, this can be your:
    • Current 18+ Card or Kiwi Access Card
    • Passport
    • New Zealand Driver Licence
    • Firearms Licence
    • Certificate of Identity (issued under the Passports Act 1992)
    • Refugee Travel Document (issued by or for the New Zealand Government)

If you do not have one of these, you can still apply – you need someone who can prove you are over 18 and some other form of identification, like your birth certificate. See step 6 of the application form for more information.

When can I apply?

You can apply for your card up to one month before you turn 18. You will not get the card until after you have turned 18.

Where do I apply?

You need to take your completed form, $60, your identification, proof of address, and two passport sized photographs to a participating NZ PostShop or AA Centre. Check 'Where to Apply' for store locations.

What if my card has been lost, stolen or damaged?

You will need to apply for a replacement card by completing another Kiwi Access Card application form in full, including supplying two photographs. The replacement card will cost you a further $60 and will take the standard processing time of approximately two weeks. If your card has been stolen, we advise you to report this at your local Police station.

Frequently Asked Questions

Need more information? Read our list of frequently asked questions.
If you have further queries you can email us at or phone 04 381 9937, between 10am-3pm Monday to Friday (excluding public holidays).

What happens next?

  • The NZ PostShop or AA Centre will send your application to be processed.
  • Keep your receipt until your card is received.
  • Your Kiwi Access Card is delivered by courier in approximately 10 working days if your application is processed successfully.

Kiwi Access Card

Online Applications Coming Soon