Kiwi Access Helpdesk Hours
Our Helpdesk is open Monday to Friday, 10 am - 3 pm (excluding public holidays)
Contact us on 04 333 2834 or kiwiaccessinfo@eslltd.zendesk.com.
Receiving your card before Christmas break
To ensure you receive your Kiwi Access Card before Christmas, we recommend applying prior to Friday 17 November. We will still endeavour to have cards sent as soon as possible for all cards applied for after this date but cannot guarantee they will be received in time. To prevent further delays, we ask that you follow the application process and submit all required documents to avoid potential delays.
The Kiwi Access Card is an Evidence of Age Document in New Zealand
The Kiwi Access Card, previously known as the 18+ Card, is a Government recognised form of photographic ID and evidence of age card.
Managed by Hospitality New Zealand, the Kiwi Access Card makes access to goods and services easier for everyone in New Zealand. An alternative to a Drivers Licence or Passport, the Kiwi Access Card is valid for 10 years. It is available to both NZ nationals and international visitors who are over the age of 18.
You can Apply Online for your Kiwi Access Card with the link below. Or pick up the application from at a participating NZ Post or AA Centre across New Zealand or download the form below.
